Privacy Policy
Last updated: 26 October 2026.
Introduction
This privacy policy explains how bizpetyx collects, uses and protects personal data when you visit our website or enrol on our specialised courses covering live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation and professional management of television and streaming productions. We operate as a commercial training provider based in the United Kingdom and comply with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.
Who we are
bizpetyx is the data controller responsible for your personal data. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, United Kingdom. You can contact us by email at [email protected] or by telephone on 01494 671234. We determine the purposes and means of processing personal data in connection with course delivery, website operation and customer support.
Scope of this notice
This policy applies to all visitors to our website, prospective students, current students, alumni and anyone who contacts us through the contact form. It covers data collected online, during course registration, through email correspondence and via any other interactions with our services.
Categories of personal data and sources
We collect identification data such as name and date of birth, contact details including email address and telephone number, professional information such as current employer and role, payment details processed securely by third-party providers, course progress records and technical data including IP address, browser type and device information. Data is obtained directly from you when you complete forms, from cookies on our site and from publicly available professional directories when relevant.
Purposes of processing and legal bases
We process data to provide course materials and manage enrolments under contract performance. We send service-related communications on the basis of legitimate interests. Marketing emails are sent only with your consent. Analytics and website improvement rely on legitimate interests. Legal obligations require us to retain certain financial records. Each purpose is matched to an appropriate legal basis under UK GDPR Article 6.
Requirement to provide data
Supplying contact and identification data is necessary to process course bookings and issue certificates. Failure to provide this information prevents us from completing enrolment or delivering training. Payment details are mandatory for paid courses but are handled by secure third-party processors.
Cookies and similar technologies
Our site uses essential cookies for session management and functionality. Analytical cookies help us understand visitor behaviour. You can manage preferences through the site-wide cookie banner. A separate cookie policy provides full details of cookie categories, durations and purposes.
Recipients and disclosures
We share data with service providers such as payment processors, email delivery platforms, cloud hosting providers and learning management systems. Categories include IT support contractors and professional advisers. We disclose information when required by law or to protect our legal rights.
International transfers
Some processors are located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure equivalent protection.
Data retention
Course records and certificates are retained for seven years to meet legal and professional requirements. Marketing consent records are kept until consent is withdrawn. Website logs are deleted after twelve months unless needed for security investigations. Criteria for retention include legal obligations, contractual necessity and legitimate business needs.
Security and data minimisation
We apply technical measures including encryption in transit, access controls and regular security reviews. We collect only the minimum data necessary for each purpose and train staff on data protection responsibilities.
Your data protection rights
You have the right to access your personal data, request rectification or erasure, restrict processing, object to processing and request data portability. You may also withdraw consent at any time where processing is based on consent.
Exercising your rights and complaints
To exercise any right please contact us at [email protected]. We aim to respond within one month. You also have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or helpline.
Children and age restrictions
Our courses are designed for adults aged eighteen and over. We do not knowingly collect personal data from individuals under eighteen. If we become aware that data from a child has been collected we will delete it promptly.
Automated decision-making and profiling
We do not use automated decision-making or profiling that produces legal or significant effects. Course recommendations are made by staff following manual review of your stated interests and experience.
Changes to this policy
We review this policy regularly and update it when processing activities change. The date at the top of the page indicates the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
